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​Spa Facilities

The Spa at The Merchant Hotel has a range of facilities to enable you to relax and enjoy your spa experience, emerging refreshed and reinvigorated. From the very first moment you contact us we aim to exceed your expectations, delivering the 5 star service as only The Merchant Hotel can.

Reception Areas

Designed to welcome you and relax you even before your Spa experience, our reception, customer lounge and changing areas are all designed with peace and tranquility in mind. Our highly knowledgable team of experienced therapists will be on hand to talk you through your chosen treatments and to answer any questions you may have. To ensure that our appointments all run on time we ask you to arrive 15 minutes prior to your appointment.  

Thermal and Hydrotherapy Area

Our thermal and hydrotherapy area provide extensive ‘hands-off’ therapies to cleanse, rejuvenate and relax the body and mind. The area includes:

Thermal Lounger - The contoured thermal lounger is gently heated for a relaxing and re-energising experience.
Sauna - A traditional wood lined sauna using dry heat generating sweltering temperatures. Such extreme conditions are believed to boost the immune system.
Aroma Steam Room - Combining the effects of warm steam and aromatic essential oils to decongest, clear the mind and purify the body.
Hydro-pool - Relax in the hydro-pool, with shoulder and neck massage jets, relaxing air loungers for body massage and invigorating geysers. The pool offers the perfect environment to relax and rejuvenate.
Drench Showers - Invigorate the body under the multi sensory drench shower.
Ice Fountain - Use the crushed ice to counteract the warming effects of the thermal experiences.

Treatment Room

No expense has been spared in the furnishing of The Merchant Hotel and our five treatment rooms within The Spa are no different. Designed to be practical for our therapists but primarily to ensure you are totally relaxed during your treatment, the rooms include sensual mood lighting and state-of-the-art sound systems to add to the air of tranquility.  Whether you opt for a facial, a wrap or polish or one of our finishing touches, you'll be treated to a 5 star experience.

Relaxation Room

After all of our hydrotherapy sessions or any of our treatments we include time in our relaxation room. Lie back and relax as you take some time out. Sip a cold beverage, browse through a glossy magazine or simply sit back and appreciate the peace and quiet after your spa experience.  A haven of tranquility the relaxation room will enable you to prepare yourself to rejoin the real world.

In Spa Dining Area

The Merchant Hotel is synonymous with its 5 star traditional Afternoon Tea experience.  Our full and half day packages all include our Afternoon Tea as part of the day.  To enable you to relax and enjoy your food in peace and in comfort, it is served in our Spa Dining Area.  This ensures your day is not interrupted with having to get changed or move to our restaurant.