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Our Awards

Our Awards & Industry Recognition

Since it opened The Merchant Hotel has received wide acclaim from customers, critics and organisations alike. Unparalleled service, superb restaurants and first class facilities have won the hotel a series of prestigious international awards.

Below are a few of our most recent awards and honours:


• Chrissie Carson Front Office Manager Janus Awards 2019
• AA Notable wine list award for 2018 / 2019
• AA Notable wine list award for 2017 / 2018 
• AA, The Rosette Award for Culinary Excellence 2018/2019, 2 Rosette (The Great Room Restaurant)
• The Grub Club Award, The Great Room, Best Restaurant 2018
• Irish Craft Cocktail Awards Best Cocktail Bar in Ulster, 2017
• The World Travel Awards, Northern Ireland's Leading Hotel, 2017
• GNI Award Best Same Sex Wedding Venue, 2017
• DANI Awards Best Campaign in Travel, Hospitality and Leisure for Decade of Decadence Marketing Campaign, 2017
• Irish Restaurant Awards, Best Hotel Restaurant in Antrim (The Great Room Restaurant), 2017
• GNI Award Best Same Sex Wedding Venue, 2016
• AA Five Red Star Rating, 2015
• Belfast Business Awards Best Hotel, 2015
• Janus Awards Front Office Manager of the Year, Sharmaine Dickson 2014
• AA Spirits Award for Service of Spirits and Cocktails, 2014 
• Fodor’s 100 – One of only 11 hotels worldwide in Fodor’s enduring classics category (alongside The Mandarin Oriental, Bangkok and The Savoy, London), 2014 
• AA Hotel of the Year Northern Ireland, 2013 
• Grub Club Best Restaurant (The Great Room Restaurant), 2013 
• Janus Awards Restaurant Chef of the Year (Johnny Leake, The Great Room Restaurant), 2012 
• Northern Ireland Tourism Awards Best Hotel Accommodation, 2012
• International Hotel Awards Best UK Hotel, 2012 
• UK Hotel Awards Best UK Hotel, 2011 
• Fate Awards NI, Best Hotel, 2011 
• Belfast Business Awards Best Bar (The Cloth Ear), 2011 
• Tales of the Cocktail Spirit Awards World’s Best Cocktail Bar 2010 
• Fate Awards NI, Best Cocktail Bar, 2010 
• Belfast Business Awards Best Restaurant (The Great Room Restaurant), 2010 
• Tales of the Cocktail Spirit Awards World's Best Hotel Bar 2009 
• Tales of the Cocktail Spirit Awards World's Best Drink Selection 2009 
• Tales of the Cocktail Spirit Awards World's Best Cocktail List 2009 
• Imbibe Magazine Best Boutique UK Hotel Bar, 2009 
• NI Tourism Awards Hotel of the Year, 2008 
• RICS Award for Excellence in the Built Environment (Major Conservation & Restoration Category), 2008 
• Hospitality Ireland Awards Best Boutique Hotel, 2007 
• Belfast Business Awards Best City Hotel, 2007

The Merchant Hotel will re-open on Monday 24th May. You can book an overnight stay via our website or email reservations@themerchanthotel.com.

E-gift experience vouchers due to expire during the time we are closed are extended to 31st October 2021. Monetary gift cards and e-vouchers purchased after 2015 are now valid for 7 years.

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