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Who We Are

The team at The Merchant Hotel pride ourselves on the level of professionalism and service that we offer throughout the hotel. We are here to assist you in any way we can.

Below are a list of contact names and e-mail adresses you may find useful:

General Manager: Adrian McLaughlin - adrian@themerchanthotel.com
Deputy General Manager: Gavin Carroll - gavin@themerchanthotel.com
Executive Chef: Tony O'Neill - tony@themerchanthotel.com
Head Chef: Roland Graham -roland@themerchanthotel.com
Food and Beverage Manager: Marco Marro - marco@themerchanthotel.com
For all restaurant reservations please telephone +44(0) 28 90234888 or email thegreatroom@themerchanthotel.com

Sales: Lisa Scott - lisascott@themerchanthotel.com
Marketing: Petra Wolsey - petra@themerchanthotel.com
Revenue: Jill Graham – jill@themerchanthotel.com
Weddings and Events: Rachel Mathews – rachel@themerchanthotel.com
Human Resources: Maeve Morgan - maeve@themerchanthotel.com
Reservations: Catherine Keys - reservations@themerchanthotel.com
Concierge: WP Magee - concierge@themerchanthotel.com

Ollie’s Club General Manager: Andrew Story - andrew@themerchanthotel.com
The Cloth Ear General Manager: Ryan McDowell - ryan@themerchanthotel.com